FAQs

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Our cookies are large, measuring about 4.5" in diameter, and 4 ounces of deliciousness!  Our cookie bites measure at 1" in diameter, 8 oz. per bag.  Our brownies measure about 2" thick and 6 ounces.

All of our treats are 100% vegan; egg-free, dairy-free, and no animal by-products.  We offer nut-free and gluten-free options but be advised that all products are prepared in the same kitchen.

Our cookies and brownies are packaged within hours of coming out of the oven, and will always ship within 12-15 hours of baking. We take pride in creating only the freshest and highest quality cookies for our customers, and that is why each batter and treat is created to order.

In the pursuit of creating the most delicious and decadent cookies and brownies, we have made a pledge to cut no corners. Therefore, we do not use any added preservatives of any kind in any of our recipes. You can expect your sweets to taste fresh-out-of-the-oven for up to 5  days after delivery, if kept in their packaging and out of the sun. To extend the freshness, you can freeze your cookies. They can remain frozen in their heat-sealed packages for up to 4 months. Thaw at room temperature or warm in the oven at 300*F for 3 minutes and they will taste as fresh as the day you froze it.

We bake our cookies and brownies fresh to order, so they will be baked and shipped out fresh every Saturday.  We ship UPS Ground & USPS Priority Mail which takes 1-3 days for delivery. For expedited shipping, email us at info@eatbellesweets.com

Orders are baked and available for pick up on Saturdays.  Select local pickup during checkout, and you will be notified of the location and pickup window. Email info@eatbellesweets.com if you have any questions.

In order to ensure freshness, your sweets are packaged moments after they come out of the oven. Shortly after, they are nestled in a soft bed of plant-based and compostable packing peanuts to protect them during shipping. We include ingredient labels to help identify each sweet treat.

Belle Sweets is operated by a small staff, which requires a set schedule to be able to offer quality desserts to every customer.  We ship on Saturdays so that orders will get to all customers by  at the latest.

Our primary goal is to deliver you the ultimate cookie & brownie experience, and we 100% guarantee your satisfaction. If you are unhappy with any part of your order, PLEASE e-mail us directly at info@eatbellesweets.com. If we are unable to solve the problem to your satisfaction we will do our best to provide you with a satisfactory resolution to your cookie purchase.

We’d love to have our cookies in your store, cafe, or restaurant! Please contact info@eatbellesweets.com and we will be happy to help set up a wholesale account.

After the package is dropped off to the courier, we will send a tracking number. Please keep an eye out for your package. We will not take responsibility for any packages that have been marked as delivered, but have not been received. Make sure you are home or have a place for the package to be left in a secure location. We want to make sure you enjoy your cookies as soon as possible!